Política de reembolso

Returns
Due to the nature of our products our return policy lasts 5 days. If 5 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused, sealed and in the same condition as it was received. It must also be in the original packaging.

Several types of goods are exempt from being returned. Lip balms and body scrubs are exempt from being returned. 

To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back unless you have contacted us first. 


Refunds 
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain 5-7 business days.

Late or missing refunds 
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@italfoodfortheskin.com
Sale items  
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges 
We only replace items if they are defective or damaged. If you need to exchange it for the same item or a different item, send us an email at info@italfoodfortheskin.com for further exchange instructions.

Shipping
To return your product, you should contact us at info@italfoodfortheskin.com for  return instructions.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.